Residents Hate Chatbots
July 14, 2022
More than any other industry, or even other sectors of real estate, residential property management requires a human-to-human connection. Having a..
Don't Sweat the Small Stuff
July 7, 2022
Protocol is in place for a reason. When your residents don’t follow it, extra hours and potentially big problems can impact your site teams. Don’t..
Schools Out for the Summer
June 23, 2022
Summer is here! Which means students are out and moving home. Don’t just sit on your hands, now is the time to get ready for the fall!
Real Reviews Matter
June 10, 2022
Real Google reviews matter more than ORA or BBB scores. 93% of prospects look online for a place to rent. Guess what they see first online? Google..
Give the People What they Want
June 3, 2022
Rolling out new amenities successfully is hard. But we know the secret to making it a little easier: asking people what they want. This could help..
Don't Sweat the Small Stuff
May 28, 2022
Protocol is in place for a reason. When your residents don’t follow it, extra hours and potentially big problems can impact your site teams. Don’t..
I can't Get No... Resident Satisfaction
May 19, 2022
When it comes to resident satisfaction, nothing is black and white. Believe it or not, residents aren’t either happy or unhappy, there is a lot of..
Expand into New Markets like a Pro
May 5, 2022
If you’ve ever considered breaking into a new market, you know that it’s pretty tough. Learning the area as a newcomer can be a challenge. Every..
Throw Events Residents Actually Want to go To
April 28, 2022
The world is opening up again and we’re starting to feel a sense of normalcy. With that comes the return to in-person events for multifamily..
Stop the Game of Telephone
April 14, 2022
Running a residential building has a lot of moving parts. Clear communication is essential to make sure that everything is running like a well-oiled..