Complaints Are A Good Thing
December 1, 2022
Residents complain every day. These complaints can clutter our minds and make us feel bad about the job we’re doing. But the reality is that..
The Secret Amenity
November 18, 2022
It’s been a great time to be in multifamily and student housing these last two years. With some of the best rent increases in the market these last..
Acquisitions to Asset Management
October 20, 2022
It’s no shock that the market isn’t as strong as last year. Rising rates, slowing rental growth, world events, and logistics hurdles have made the..
Improve Washer Dryer Requests
October 12, 2022
In-unit dryers are a great amenity that residents love… when they work. Most dryer issues can be fixed quickly, but diagnosing the issue can take..
3 Ways to Reduce Wifi Work Orders
October 6, 2022
We know how important it is for residents to have a high-quality WiFi connection. With more and more employees working remotely, students taking..
Help Your Tenants (so they'll help you)
September 20, 2022
How often are you checking in with your tenants, even when something isn’t broken or rent isn’t due? If you answered “not often”, it may be time to..
Provide Value or Get Out
August 15, 2022
Competition for 3rd party operators can be incredibly fierce. Oftentimes, owners have a variety of options to choose from. That means it’s up to you..
Prepare for Fall NOW
July 20, 2022
Summer may have just officially started, but we all know that now is the time to get ready for the Fall. Turns, renovations, repairs, we get it,..