Are you tired of the never-ending phone calls and emails from residents, despite knowing they'd rather just text you? It's like trying to fit a square peg in a round hole, isn't it? You've probably noticed that most of your residents either email or call you, splitting it 50/50, even though they'd prefer to send a quick text. This situation is a bit like having a super-fast car but being stuck in traffic - you've got the means, but not the right conditions.
Here's the twist: Text bots, those supposed saviors, often miss the mark. Why? Because they're like that friend who can't handle a complex coffee order. Residents ask about multiple things at once, and the bot gets as confused as a toddler at a quantum physics lecture. The result? You need text solutions with more depth. Think of it as the difference between a kiddie pool and the deep end of the pool. Most AI text bots can handle 3-4 conversations before a real person has to step in, causing frustration for residents. But when you have a system that can manage 15+ conversations, it's like upgrading from a bicycle to a jet.
Now, let's talk results. Once a resident texts three times, they usually stop calling. It's like discovering the mute button on a noisy TV - pure bliss. This means with a robust text concierge, you're not just cutting down on calls, you're also reaching more residents. Did you know texting has a 95% read and response rate? This lets you engage with two-thirds of your residents monthly, instead of just the same 4-5 regular callers. Imagine the peace and quiet!
And here's the cherry on top: You can save costs too! With a good text system, you can slash your call volume by 70% in just four weeks, and maybe up to 90% in three months. It's like finding a shortcut in a traffic jam. So, the secret to reducing call volume is, ironically, texting more residents. It's about time we embrace the power of textAing to make everyone's life a little easier.
Interested in seeing how this works in real life? Check out ResiDesk's text concierge service. We're offering a free demo to show you how you can have your cake and eat it too. Say goodbye to the constant ringing and hello to a quieter, more efficient day. Click here to learn more!
