Summer is here! Which means students are out and moving home. Don’t just sit on your hands, now is the time to get ready for the fall!
With the student housing Summer slump approaching quickly, now is the perfect time to reevaluate your processes, make improvements, and level up your communities to get ready for the fall. You don’t want to be caught unprepared for the fall leasing season, so now is the time to get ahead of the game. We know that in student housing, we strike when the iron is hot, and if you’re not ready then you could miss out on serious opportunities.
Summertime is the perfect time to take a real deep dive into your current processes. You have the opportunity to really think about the tenant journey. From the moment they start considering a move to the moment they leave their keys and surrender their apartment. This is the chance to ask yourself “Where can I add value to that journey?”
You can take a look at what pain points are creating friction. Another great opportunity is to take a look at all of the negative and positive feedback you and your team have received over the last year. Why did people complain, what did they complain about? Were these one-off things or is there a deeper pattern beneath? The same process can for positive feedback to figure out where you can double down on great work.
ResiDesk can help you get ready for the Fall by automatically surfacing this type of feedback. ResiDesk can text your residents directly, asking open-ended questions like “How was move-in?” “Has this community lived up to your expectations?”. Our team of Resident Engagement Experts can then have a real, genuine conversation with your residents.
ResiDesk is like having 4x the amount of site staff just to see how residents feel, what’s bothering them, and what they like about their communities. The best part? ResiDesk is seamless to try. There’s no training, no new software to learn, no mandatory dashboards you have to constantly monitor. Our integration takes just 15 minutes to set up. That’s it.
With Summer here, there’s never been a better time to try ResiDesk. See for yourself just how valuable we can be for you this Fall.