Posts about
Tenant Communication
Real Reviews Matter
June 10, 2022
Real Google reviews matter more than ORA or BBB scores. 93% of prospects look online for a place to rent. Guess what they see first online? Google..
Don't Sweat the Small Stuff
May 28, 2022
Protocol is in place for a reason. When your residents don’t follow it, extra hours and potentially big problems can impact your site teams. Don’t..
I can't Get No... Resident Satisfaction
May 19, 2022
When it comes to resident satisfaction, nothing is black and white. Believe it or not, residents aren’t either happy or unhappy, there is a lot of..
Get to Know Your Residents, Trust Us.
March 30, 2022
Living in a large residential building has its perks. Security, amenities, and most importantly, a sense of community. It’s the site team’s..
Make Retention Great Again
February 21, 2022
Right now, most major property markets are experiencing unprecedented rent growth. You better enjoy it now, because it’s not going to last. And when..
Help Your Site Teams, Now.
February 14, 2022
If there’s one thing that all building owners can relate to these days, it’s the need for staff.
Get Credit for Your Work
February 6, 2022
After spending countless hours to make sure your residents get what they need and working hard to run your property, it can be deflating to see your..
Your Online Reputation is Everything
January 31, 2022
In this day and age, your online reputation is everything. Attracting new prospects, retaining current tenants, upping your rent, securing &..
Help your Tenants so They'll Help You
January 24, 2022
How often are you checking in with your tenants, even when something isn’t broken or rent isn’t due? If you answered “not often”, it may be time to..
How Fast is Fast Enough?
January 17, 2022
In the age of instant gratification, no one likes to wait. Especially your tenants. So, how fast is fast enough when it comes to responding to..