ResiDesk Blog

Posts about

Tenant Communication

Closing the Loop

January 24, 2023

Property managers face an uphill battle when it comes to keeping their communities running smoothly. An unresolved issue can be every property..

Play Offense with Great Customer Service

January 19, 2023

Multifamily customer service isn't just about dealing with frustrated residents. It's also an opportunity to drive positive results by increasing..

It's Time to Refocus

January 5, 2023

We all have a lot to consider as we plan for 2023. The new year is the perfect opportunity to focus on defining and refining our processes,..

New Year, New Goals

December 20, 2022

We've all been there, searching for answers to a question that could have easily been found if we just looked around. But instead of taking the time..

Poor Reviews Suck

December 15, 2022

If you’re looking at reviews for your property you know the low reviews sting. As a building owner, we know you work hard to provide quality housing..

Provide Value or Get Out

August 15, 2022

Competition for 3rd party operators can be incredibly fierce. Oftentimes, owners have a variety of options to choose from. That means it’s up to you..

Prepare for Fall NOW

July 20, 2022

Summer may have just officially started, but we all know that now is the time to get ready for the Fall. Turns, renovations, repairs, we get it,..

Residents Hate Chatbots

July 14, 2022

More than any other industry, or even other sectors of real estate, residential property management requires a human-to-human connection. Having a..

Don't Sweat the Small Stuff

July 7, 2022

Protocol is in place for a reason. When your residents don’t follow it, extra hours and potentially big problems can impact your site teams. Don’t..

Real Reviews Matter

June 10, 2022

Real Google reviews matter more than ORA or BBB scores. 93% of prospects look online for a place to rent. Guess what they see first online? Google..