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Communication Speed with Tenants is a Powerful Differentiator

September 21, 2020

If you manage a multifamily complex, you are BUSY — busy responding to tenant complaints, hustling to fill vacancies, managing maintenance orders,..

Property managers and planes: managing expectations in an era of uncertainty

September 14, 2020

Moving at 500 mph in the sky and remaining rooted to the ground in an apartment building may seem at odds with one another, but landlords, in..

Top 5 Responsibilities of a Leasing Associate

September 8, 2020

Leasing associates are the lifeblood of a real estate business. An effective leasing associate can be the difference between a vacant building and..

How to Reach Potential Tenants Quickly and Reduce Vacancies

August 31, 2020

The profitability of rental properties relies on the ability to find and retain quality tenants. Properties with a low occupancy rate or high..

Lessons in Multifamily Asset Management: Getting your hands dirty

August 25, 2020

“Everyone wants to be a hero. In real estate, being a hero means solving problems, getting stuff done and making sure the building functions..

Using Mobile Technology for Tenant Communications

August 24, 2020

You may have the nicest rentals around, but if you don’t handle prospective and current tenant inquiries and issues quickly, they may still leave...

Talking to Your Tenants About COVID-19

August 19, 2020

The COVID-19 pandemic has caused millions of people to face countless physical, social, and financial hardships. Many residents have already been..

Lessons in Asset Management: Prioritizing in Real-Time

August 17, 2020

"WHAT THE HELL ARE YOU DOING" the asset manager screamed. I remember the chill down my back like it was yesterday (it was nine years ago).