Don't Sweat the Small Stuff
May 28, 2022
Protocol is in place for a reason. When your residents don’t follow it, extra hours and potentially big problems can impact your site teams. Don’t..
I can't Get No... Resident Satisfaction
May 19, 2022
When it comes to resident satisfaction, nothing is black and white. Believe it or not, residents aren’t either happy or unhappy, there is a lot of..
Expand into New Markets like a Pro
May 5, 2022
If you’ve ever considered breaking into a new market, you know that it’s pretty tough. Learning the area as a newcomer can be a challenge. Every..
Throw Events Residents Actually Want to go To
April 28, 2022
The world is opening up again and we’re starting to feel a sense of normalcy. With that comes the return to in-person events for multifamily..
Stop the Game of Telephone
April 14, 2022
Running a residential building has a lot of moving parts. Clear communication is essential to make sure that everything is running like a well-oiled..
Don't Waste Money on Amenities
April 6, 2022
Adding amenities to your building isn’t a cheap investment. However, the key to seeing ROI on your expensive amenity investment is figuring out..
Get to Know Your Residents, Trust Us.
March 30, 2022
Living in a large residential building has its perks. Security, amenities, and most importantly, a sense of community. It’s the site team’s..
Celebrate Your Site Teams
March 18, 2022
Site teams are constantly getting bombarded with negativity. Whether that’s complaints from a tenant or pressure from an owner, site teams take the..
Don't Get Haunted by Past Owners
March 7, 2022
When you take over the management of a community, there’s a good chance that you may be haunted by the ghosts of owners' past, usually in the form of..
Make Retention Great Again
February 21, 2022
Right now, most major property markets are experiencing unprecedented rent growth. You better enjoy it now, because it’s not going to last. And when..