ResiDesk Blog

Silent Heroes vs. Flashy Zeroes

Written by Arjun Kannan | 6/19/23 8:12 PM

Property management conferences have been echoing the same sentiment in the last quarter - centralization via proptech is the way forward. And boy, are the vendors lining up! It feels like everyone, from the old guard to the new kids on the block, is peddling a software solution.

The hitch is this - there's often a chasm between what sparkles in a demo and what actually works seamlessly in the real world. Software that looks snazzy and demos well might not necessarily align with your day-to-day processes, and that's where the rubber meets the road. You have a plate full of 40 existing processes - you need tech that blends with them or, better yet, trims them down, not one that adds a 41st.

But, how do you find the invisibles? The silent performers? It's all in the approach of the vendor. It's not about asking them how to log in or what dazzling dashboards they offer. The real question is - how often will I need to intervene for your software to keep churning out results? The goal is to find the vendors who give you more time back, not those that drown you in flashy, yet redundant, reports.

At ResiDesk, we operate on the principle of invisible efficiency. We want the software to work for you, not make you work for it. We're focused on engaging with residents, providing world-class customer service, and delivering tangible results. There are many vendors with a similar ethos, but they often get overshadowed by their flashy counterparts.

So, next time a vendor crosses your path, ask them, "How would your software benefit me if I never had to log in?" You're not just looking for a software - you're looking for a silent workhorse that saves time for you to focus on what truly matters, or even take that much-deserved vacation. Curious about how ResiDesk saves your team 90% of their time? Talk to us for a free trial now. You might just find your silent hero in the crowd of flashy zeroes.